HVAC Customer Reviews Proudly Servicing Powhatan, Richmond, Midlothian, Chesterfield, VA & Surrounding Areas

I purchased an inverter dual fuel heat pump from Classic Comfort LLC. The purchase process , communication went very well. The installation was superb. All the technicians made sure everything was setup the way it was designed. The heat pump has been working very well. I'm looking forward to the savings it will bring. Read Less

Excellent work, excellent communication; excellent professionalism; did NOT upsell me on my extensive HVAC project; collaborated during our project with the electricians I hired to do the companion work, and gave a great recommendation for an insulation specialist. My tenants are happy, and so am I. Cannot recommend Classic Comfort enough, and will definitely be using them again. Go for Classic! Read Less

My husband is employed by a local builder and is familiar with Classic Comfort and their work. He immediately thought to call them first when we began experiencing heat pump issues recently. Paul, the young man who arrived at our home today, is proficient, courteous and knowledgeable. He made certain the heat pump was in good working order, and explained in detail what he had done to remedy the cooling issue (and why), before leaving. We know Classic Comfort is proud to have Paul on their team. We highly recommend this stellar company and will do so every chance we get. Thank you for your excellent service. Read Less

Monica, I just wanted to thank you, Bobby and the two techs that did my install yesterday. Your help with getting Bobby out there fast and keeping me updated with everything that was going on. The best communication I have had with HVAC company. Bobby for taking the time to listen to all the problems I have had in the past with my systems and for taking the time and effort to find a 2.5 ton unit that would fit in my space available. I have lived in that house for almost 30 year (November this year) and knew something was wrong, but nobody would listen to me or take the time. Even though it was not hot yesterday I could tell as soon as they turned the unit on, I could tell the difference in air flow. I am excited to see what it going to be like in the heat of the summer. The two techs yesterday were awesome. Very nice and polite answered all my questions and did a great job, you could not even tell they had been there. Thank you very much again. I will definitely recommend Classic Comfort to everyone. Read Less

The best of the best. Set my new Trane heat pump up the way I have always wanted. Automatically rolls to my oil furnace at 40 degrees in the winter. I should be comfortable all winter long. All the technicians were polite and experts in the install. They were recommended by my son as they had installed a heat pump for him and as an engineer himself, he was very impressed!!! Read Less